Free template

Overdue Account Statement Template

An overdue account statement is a formal, itemised summary of all outstanding invoices sent to a debtor. Unlike a standard statement, it explicitly flags each invoice as overdue, states the total owing, and provides clear payment instructions. Use it before escalating to a letter of demand.

Use this template when one or more invoices have passed their due date and a standard reminder has been ignored. Fill in all fields before sending, and retain a copy for your records. If there is no response within 14 days, escalate to a letter of demand.

Overdue Account Statement — Template

[YOUR BUSINESS NAME]
ABN: [Your ABN]
[Your Street Address, Suburb, State, Postcode]
Phone: [Your Phone]  |  Email: [Your Email]

OVERDUE ACCOUNT STATEMENT

Statement Date: [Date]
Statement Reference: [STMT-XXX]

Debtor Details

Business Name: [Debtor Business Name]
ABN: [Debtor ABN if known]
Address: [Debtor Street Address, Suburb, State, Postcode]
Attention: [Contact Name / Accounts Payable]
Account Number: [Your internal account reference]

OVERDUE INVOICES SUMMARY

Invoice # Invoice Date Due Date Amount (AUD incl. GST) Days Overdue Status
[INV-001] [DD/MM/YYYY] [DD/MM/YYYY] $[x,xxx.xx] [XX] OVERDUE
[INV-002] [DD/MM/YYYY] [DD/MM/YYYY] $[x,xxx.xx] [XX] OVERDUE
[INV-003] [DD/MM/YYYY] [DD/MM/YYYY] $[x,xxx.xx] [XX] OVERDUE
[INV-004] [DD/MM/YYYY] [DD/MM/YYYY] $[x,xxx.xx] [XX] OVERDUE
TOTAL AMOUNT OUTSTANDING $[x,xxx.xx]

Payment Instructions

Please pay the total amount outstanding of $[x,xxx.xx] by electronic funds transfer (EFT) to:
Bank: [Bank Name]
BSB: [BSB]
Account Number: [Account Number]
Account Name: [Your Business Name]
Reference: [Debtor Account Number / Invoice Numbers]

ACTION REQUIRED
Payment of the full outstanding balance of $[x,xxx.xx] is required by [DATE — e.g., 14 days from statement date]. Failure to pay by this date may result in this matter being escalated to a letter of demand and/or referral to a debt recovery agency without further notice.

Dispute Clause
If you believe any invoice listed above is incorrect or is in dispute, please contact us in writing within 5 business days of this statement, quoting the relevant invoice number and the nature of the dispute. Failure to raise a dispute within this period will be taken as acceptance of the outstanding balance.

Authorised by: _____________________________
Name: ____________________________________
Position: __________________________________
Date: _____________________________________

How to use this template

  1. When to send: Send immediately when any invoice exceeds its due date by more than 7 days and a standard automated reminder has been ignored. Do not wait until month-end — every day of delay reduces recovery likelihood.
  2. How to fill it in: Replace every field in square brackets with the actual values. Double-check invoice numbers, amounts, and due dates against your accounting system before sending.
  3. How to send: Send by email to the debtor's accounts payable contact AND the individual who placed the order. Where possible, also send by post. Retain delivery confirmation.
  4. What to do if ignored: If you receive no response or payment within 14 days, escalate to a letter of demand. Use the days overdue calculator to confirm the age of each invoice before escalating.

Related tools: Letter of demand template · Days overdue calculator

This template is provided for general guidance only and does not constitute legal advice. Ensure the amounts shown are accurate before sending. If you are unsure about your legal rights in relation to a specific debt, seek advice from a solicitor.

No response to your statement?

Escalate to Merion — commission-only.

If your overdue statement has been ignored, Merion can escalate — no upfront cost, no fee if we don't collect.